Monday was marked as the historic day for Delhi’s Chief Minister Arvind Kejriwal as they have launched the most awaited project to deliver all the public services at the doorsteps. Within few hours of launching, more than 21,000 calls were received to avail the doorstep delivery.
With the new project launched yesterday, people of Delhi will now be able to apply for all the government services by just sitting at their homes. The services includes applying for the driving license, marriage certificate and much more with the charges of Rs 50 per service.
The doorstep delivery public services was launched in the presence of Cabinet and Chief Secretary Anshu Prakash. A centralised phone number-1076 was assigned for the doorstep services and Delhiites could call only till the 6pm.
As the crowd for the calls increased with the time, only 1286 among the 2728 connected calls were answered by the operator and 369 calls were fixed for the appointments for the home visits. The mobile sahayaks would then collects the documents for the further proceedings of the application.
Seeing the vast response for the doorstep delivery project, Delhi government has increased the number of operators from 40 to 80 and number of phone lines from 50 to 120 from Tuesday.
The project will delivered by the Administrative Reform with the help of VFS Global and have been passed by the cabinet in November 2017.
At the launching of doorstep delivery, Mr Kejriwal said that the AAP government had faced many hardships especially from the centre and LG for the launching of the project as they were fighting against the deep rooted interests.
He further added that the project was launched to end up the long lines in the government offices and to end up the touts system to operate. “There are SDM offices where people start lining up at 4 am and their turn comes at 10 am. They get tired of waiting and end up going to touts. Now, there is no need for this”.